Instructions Manuals




Product Manual

  • • Ingredients
  • • Preparation
  • • Baking


In-Kiosk Manual

  • • Kiosk Hygiene
  • • Uniform & Grooming
  • • Display Criteria
  • • Product Sampling
  • • Kiosk Maintenance
  • • Violation and Reporting


In-Kitchen Manual

  • • Equipment's list
  • • Kitchen Uniform and Personal Hygiene
  • • Kitchen Hygiene Standards
  • • Violation and Reporting


Inspection Manual

  • • Internal Inspection
  • • Local Authorities Inspection
  • • Violation and Reporting


Customer Service Manual

  • • In-branch Etiquette
  • • Home Delivery Etiquette
  • • On-phone Etiquette
  • • Crises Management
  • • Violation and Reporting


Online Management System Manual

  • • HR Portal
  • • Delievery Portal
  • • Inspection Portal
  • • Staff Profile
  • • Operation Portal
  • • Supply Portal